Client reviews + sucess stories
Lailan is very helpful, we would recommend her to our friends. We shopped new property remotely. Lailan, as a buyer’s agent, gave us a real-time virtual tour using Facetime. The tour revealed more detail of the property and gave us the advantage to decide and secure the purchase early. Lailan is an overall 5 star buyer’s agent and excel in all common aspects: responsiveness; friendliness; knowledge of local regulations, services, weather, and biomes
We made a substantial effort researching brokers on the Big Island in anticipation of selling our family’s condominium. Lailan and her team were wonderful to work with: Honest, engaged, communicative, and superbly professional! Lailan is highly recommended!
Laguna Niguel, CA
I was interested in purchasing property in Hawaii and reached out to Lailan for help. She was very responsive, thorough, detail oriented and knows the market and HI real estate law inside and out. As a first time buyer, she also went out of her way to help me understand the process and was there to answer all my questions.
She helped me create a competitive offer and submit it quickly for the property I wanted. When there were multiple offers on the table, she negotiated and advocated for me – and my offer was accepted!
From offer until escrow, she and her team was professional, helpful, cheerful and very responsive. She reviewed all the documentation alongside me, asked clarifying questions and updated the documentation. She and her team scheduled all the inspections and walk throughs and answered any questions I had on the inspection reports. She helped negotiate fixes and other aspects of the purchasing process.
Lailan’s honesty, professionalism, and deep knowledge of the market, practices, and empathy made this a wonderful experience. I also loved that everyone on her team reflected those qualities.
I loved working with Lailan and her team and would absolutely recommend her to and hope to work with her again!
New York, NY
She really helped us with all aspects of looking for a home, providing us with potential sites to visit, help with a title company, help with moving companies, help with home insurance. She provided the whole package of services.
This is our second transaction with Lailan. She is excellent on all accounts. She is professional and has the aloha spirit that Hawaii is known for. I would recommend her for any buyer or seller without any hesitation. I do not think you can find a better agent
I’m a real estate investor and currently live in CA. I interviewed multiple agents as I’ve very picky about who I choose to do business with. Lailan stood out to me because of her knowledge of regulation. She has impressed me in the short time frame I’ve known her. The best quality I’ve found about Lailan is she is an honest and trustworthy agent. Having an agent that is an expert and someone that you can trust is very hard to come by. My team absolutely enjoys working with Lailan. I HIGHLY RECOMMEND LAILAN if you are looking to purchase a property. She will help you navigate any issue you may encounter.
Condo Buyer Closed Jan ’22